Last updated: June 11, 2026
These Terms of Service (“Terms”) are a binding agreement between you and EasyBotChat Inc(“EasyBotChat,” “we,” “us,” or “our”) and govern your use of the OnKey mobile app and website (the “Service”). Please read them carefully.
PLEASE READ THIS NOTICE. Section 15 contains a binding arbitration agreement and a class-action waiver. Unless you opt out within 30 days as described in Section 15, you and EasyBotChat agree to resolve disputes through individual arbitration, and you waive the right to a jury trial and to participate in a class action.
By tapping “Get Started” on the welcome screen, or by otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not tap Get Started and do not use the Service.
OnKey is provided to you by your employer. To use it you must:
You do not create your own OnKey account; your employer provisions and manages your access. You may use OnKey only as permitted by your employer and these Terms.
OnKey is an AI-powered assistant that helps you with work-related questions, drawing primarily on information your employer provides. OnKey’s answers are generated by artificial intelligence, may be inaccurate or incomplete, and are for general information only. They are not legal, medical, financial, tax, or other professional advice, and are not a substitute for your employer’s official policies or for professional judgment. Do not rely on OnKey for important decisions without verifying the information.
You sign in with an access code, your name, and a PIN (or, at some workplaces, by verifying your identity with your payroll provider). You are responsible for keeping your credentials confidential and for activity under your account. OnKey limits your account to one device at a time; signing in on a new device signs you out elsewhere. Tell your employer or contact us promptly if you suspect unauthorized use. We may suspend access after repeated failed sign-in attempts; your workplace administrator can help you regain access.
You agree not to:
You keep ownership of the messages and files you submit (“Your Content”). You grant EasyBotChat a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Your Content solely to provide and improve the Service for you and your employer as described in the Privacy Policy. You represent that you have the rights to submit Your Content and that it does not violate these Terms or any law.
Your use of the Service is subject to our Privacy Policy, which explains what we collect and how we handle it — including that, by default, your employer receives only aggregated insights and does not see your individual messages, although your employer may request individual conversations from us, and authorized EasyBotChat personnel may review conversations under confidentiality obligations to operate and improve the Service.
OnKey is made available to you by your employer, which controls your eligibility and access. Your employer may add or remove your access, set usage rules, and provide workplace information used by the Service. If your employer stops using OnKey or offboards you, your access will end. Your relationship with your employer is governed by your employer, not by these Terms.
The Service relies on third-party providers (including customGPT, Knock, Expo, Apple, Google, DeepL, and Supabase). Their services are subject to their own terms, and we are not responsible for third-party services.
You obtain the OnKey app through a third-party app store or distribution platform (“App Provider”), such as the Apple App Store or Google Play. The following apply to the extent you use OnKey on a device from that App Provider:
EasyBotChat and its licensors own the Service, including the OnKey name, logo, software, and content (other than Your Content and your employer’s materials). We grant you a limited, personal, non-transferable, revocable license to use the app for its intended purpose. All rights not expressly granted are reserved.
We respond to notices of alleged copyright infringement consistent with the Digital Millennium Copyright Act (DMCA). If you believe content available through the Service infringes your copyright, send a notice to our designated agent at legal@easybot.chatthat includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf. We may remove allegedly infringing content and terminate access for repeat infringers.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, EASYBOTCHAT AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED ONE HUNDRED US DOLLARS (US$100). THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify and hold harmless EasyBotChat from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Service or your violation of these Terms or of any law or third-party right. This Section does not apply to conduct for which you cannot be held liable under applicable law.
Please read this Section carefully — it affects your legal rights.
Informal resolution first. Before starting an arbitration, you agree to email legal@easybot.chat describing the dispute and give us 30 days to resolve it informally.
Binding arbitration. If we cannot resolve a dispute informally, you and EasyBotChat agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except as provided below. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, and judgment on the award may be entered in any court with jurisdiction. The arbitration will take place in Dallas County, Texas, or by video/telephone, or at another mutually agreed location.
Class-action waiver. You and EasyBotChat agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any class or representative proceeding.
Coordinated filings. If 25 or more similar arbitration demands are submitted by or with the assistance of the same or coordinated counsel, the demands will be administered in sequential batches of up to 50 (with one or more bellwether arbitrations heard first) to promote efficient resolution, and applicable filing and arbitration fees will be assessed consistent with this batching process. This provision is intended to be enforced by the arbitration administrator.
Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property or unauthorized access to the Service.
30-day opt-out. You may opt out of this arbitration agreement by emailing legal@easybot.chat within 30 days of first accepting these Terms (that is, within 30 days of first tapping Get Started), stating your name and that you opt out of arbitration. If you opt out, the class-action waiver still does not apply to you, and disputes will be resolved in the courts identified in Section 16.
Changes to this Section. If we make a material change to this Section 15, we will notify you, and you may reject the change by emailing legal@easybot.chat within 30 days of the notice; rejecting a change keeps the most recent prior version of this Section in effect for you. Changes to this Section do not apply to disputes for which a proceeding has already begun.
Survival. This Section survives termination of these Terms.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, except that this choice of law does not deprive you of the protection of any mandatory consumer-protection law of the place where you live that cannot be waived by agreement. Subject to Section 15, you and EasyBotChat consent to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas for any dispute not subject to arbitration.
We or your employer may suspend or terminate your access to the Service at any time, including for violation of these Terms or when your employer ends its use of OnKey. You may stop using the Service at any time. Sections that by their nature should survive termination (including Sections 5 and 10–16) will survive.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms, except that changes to Section 15 are governed by that Section.
These Terms (with the Privacy Policy) are the entire agreement between you and EasyBotChat regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor. We are not liable for delays or failures caused by events beyond our reasonable control.
EasyBotChat Inc
6116 N. Central Expressway, Suite 1440
Dallas, TX 75206
legal@easybot.chat